Frequently Asked Questions

How does your process work?

1

  1. All initial appointments start with a 1 hour evaluation. To book an appointment, call us at (503) 389-5583, or book online.

  2. To book an appointment online, you need to create a New Patient account, by clicking on either the “Schedule An Appointment” or “Patient Portal” buttons found at the top and bottom of this website.

  3. Once your account is created in the “Patient Portal”, you can securely share all your information, complete any required forms before your first visit, and book appointments online.

  4. The first appointment will be a 1 hour in-office evaluation.

  5. After initial evaluation, individualized treatment plans will be provided and you can book sessions online yourself through the “Patient Portal”, or you can call us to set them up.

Which location(s) do you serve?

2

In-Office = We serve the Greater Portland, OR Metro area, and surrounding suburbs, including: Beaverton, Hillsboro, Tigard, Tualatin, Sherwood, Forest Grove, and more, through our in-office setting.

*We also serve all of Oregon through Telehealth

Do I need a doctors referral?

3

We will require a referral from a physician if you plan to have your services covered by insurance.

Do you accept insurance?

4

CURRENTLY - We accept private payment via credit or debit card (including HSA & FSA accounts), and do not currently accept any private/commercial insurance.

IN PROGRESS - We are in the process of securing credentials with Medicare and other insurances. We will provide updates soon on availability.

* We can supply an itemized receipt (know as a “superbill”) for you to submit for possible insurance reimbursement. However, we cannot guarantee that your insurance will cover services provided.

**Full payment is due at the time of your appointment, regardless of your insurance coverage.

Do you work with children or teens?

5

We do not work with younger children, however we do provide treatment for high school, college age, and young adults. Our priority is cognitive rehabilitation, not language development.

Do you offer services in other languages?

6

Yes. We can provide care in Spanish.