Frequently Asked Questions

How does your process work?

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  1. All initial appointments start with a 1 hour evaluation. To book your 1st appointment, call us at (503) 389-5583. You can book additional appointments online, after your 1st session.

  2. To book an appointment online, you need to create a new patient profile by clicking on the “Patient Portal” button found at the top of this website.

  3. Once your profile is created in the “Patient Portal”, you can securely share all your information, complete any required forms before your first visit, and book appointments online.

  4. The first appointment will be a 1 hour, in-office, evaluation.

  5. After initial evaluation, individualized treatment plans will be provided and you can call, email, or book sessions online yourself through the “Patient Portal”.

Which location(s) do you serve?

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In-Office = We serve the Greater Portland, OR Metro area, and surrounding suburbs, including: Beaverton, Hillsboro, Tigard, Tualatin, Sherwood, Forest Grove, and more, through our in-office setting.

*We also serve all of Oregon through Telehealth

Do I need a doctors referral?

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We will require a referral from a physician if you plan to have your services covered by insurance.

Do you accept insurance?

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  • We currently accept 1) Medicare Part B, or 2) Private Payment (or “Direct Cash Pay”) via credit or debit card.

  • At this time we do not accept any private commercial insurance, and are considered “Out of Network” for all plans.

    • Benefits of Private Payment (or “Direct Cash Pay”):

      • No physician referral needed. (See us when you want, right away)

      • No insurance paperwork or guesswork.

      • You and your clinician decide your treatment plan and duration, not the insurance.

      • You can still submit for potential reimbursement if you have regular insurance.

  • We can supply an itemized receipt (know as a “Superbill”) for you to submit for possible reimbursement by your insurance. However, we cannot guarantee that your insurance will cover the services provided.  We encourage you to speak with your insurance ahead of time to understand your coverage.

  • Full payment is due at the time of your appointment.

Do you work with children or teens?

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We do not work with younger children, however we do provide treatment for high school, college age, and young adults. Our priority is cognitive rehabilitation, not language development.

Do you offer services in other languages?

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Yes. We can provide care in Spanish.